Co-creation of value in Product-Service Systems through transforming data into knowledge
Contributo in Atti di convegno
Data di Pubblicazione:
2018
Citazione:
(2018). Co-creation of value in Product-Service Systems through transforming data into knowledge . Retrieved from http://hdl.handle.net/10446/128329
Abstract:
Despite smart technologies playing a fundamental role in enabling the creation of Product Service System (PSS) value, understanding how to transform data into information and knowledge is still a critical issue. This paper adopts a mixed research methodology consisting of literature review, case studies, survey and interviews to analyse the main challenges that companies have to face when translating big data into actions in a PSS domain. Lessons learnt are used to develop a process to help companies understand the complexities of integrating smart technologies into their existing offerings, to provide the value the customer expects. The process is composed of five main phases and supports ecosystem engagement in PSS value creation.
Tipologia CRIS:
1.4.01 Contributi in atti di convegno - Conference presentations
Elenco autori:
West, Shaun; Gaiardelli, Paolo; Resta, Barbara; Kujawski, Dominik
Link alla scheda completa:
Titolo del libro:
16th IFAC Symposium on Information Control Problems in Manufacturing INCOM 2018, Bergamo, Italy, 11–13 June 2018. Proceedings
Pubblicato in: