Contrasting and explaining purposeful and legitimizing uses of performance information: a mayor’s perspective

This study looks at purposeful and legitimizing types of performance information use in local governments. Drawing on a survey of Austrian mayors who are at the politico-administrative apex of local government, the paper shows that purposeful and legitimizing uses of performance information coexist, but they appear to be negatively associated. In exploring the contextual and organizational conditions under which legitimizing uses prevail over purposeful ones, the analysis shows that oversight (coercive) and political (normative) pressures, hierarchical culture, and low-performance information availability foster the dominance of the legitimizing use type over the purposeful one.