Risk Management in Healthcare - 37234-2

1.Risk in Healthcare and Clinical Risk

• Definitions and perspectives: stakeholders involved in healthcare risk
• Measuring the "degree of riskiness" of a system
• Tools adapted to healthcare for clinical risk analysis: Root Cause Analysis (RCA), Failure Mode, Causes and Effects Analysis (FMECA), and Healthcare FMEA (HFMEA)

2.Risk Mitigation and Response Strategies

• Response strategies: avoid, reduce, transfer (e.g., insurance), accept
• Development of standardized action plans: clinical protocols, operating procedures, checklists (e.g., WHO surgical checklist)
• Implementation of the Risk Management Plan
• Role of professionals and management in change management

3.Risk Monitoring and Review (6 hours)

• Definition of metrics for continuous monitoring: KPI (Key Performance Indicators) and KRI (Key Risk Indicators)
• Risk reporting:
• Internal communication (e.g., clinical risk committee, healthcare management)
• External communication (Regional authorities, Ministry, accreditors)
• Periodic review and update of the risk map
• Role of internal audit and clinical audit

4. Economic and Financial Tools for Healthcare Risk Management

• Brief overview of available tools
• Risk-adjusted budgeting

5.Applied Case Studies

• The SIMES system (Information System for Monitoring Healthcare Errors) – Lombardy Region
• Case study analyses