Perception gaps in international corporate entrepreneurship: the role of knowledge transfer tools

This chapter focuses on knowledge transfer in multinational corporations and analyses to what extent and under what conditions perception gaps associated to knowledge sharing have an impact on performance. We build and test a moderated mediation model which shows that perception gap on knowledge sharing is an antecedent of capability perception gap which, in turn, negatively influences subsidiary performance. Results obtained highlight that knowledge transfer tools – and particularly technology-based coordination mechanisms - play a crucial role in creating the best environment to share knowledge within multinational corporations.