At the end of the course, students acquire an advanced level of knowledge regarding the purposes and characteristics of administrative language also with regard to the main reference legislation. They are able to set up effective public and institutional communication that enables them to interact with citizens in a clear and inclusive manner. They are able to analyse and produce an institutional written text according to readability and comprehensibility parameters with reference to specific groups of people, also with the aid of specialised software.
Basic knowledge of Linguistics.
The course will be conducted by means of frontal lessons, with particular emphasis on confrontation and dialogue with the students, who will be stimulated to recognise the possibilities of applying the notions presented during the lessons to the analysis of the reality that surrounds them. More specifically, a first part of theoretical lectures will be followed by a practical part, the main objective of which will be to simplify various administrative-bureaucratic texts.
In the e-learning area of the course, the slides presented in the lessons will be made available, as well as various texts on which to practise simplification and inclusiveness.
Learning is verified through a written examination.
During the examination, you will be asked both to demonstrate knowledge of the concepts covered during the course and to be able to simplify administrative-bureaucratic texts. The test is deemed sufficient if a mark of 18/30 is achieved.
Main topics:
- Introduction to public and institutional communication
- Essential legal references:
1) Law 150/2000 and subsequent amendments and supplements
2) The construction of the relationship with citizens: administrative citizenship and participatory democracy
- The complexity of texts:
1) The language of bureaucracy: peculiarities and problems
2) Towards a more inclusive language: not only a gender issue
- Proposals to increase the readability and comprehensibility of texts:
1) Lexicon
2) Morphosyntax
3) Textuality and graphics
- Software for analysing the readability of texts
- Writing, rewriting, simplifying texts
1) Those without basic knowledge of linguistics are required to study an introductory linguistics textbook.
2) The syllabus is also the same for NON-FREQUENCING STUDENTS.
3) Course participants are required to periodically consult the relevant e-learning area and download the indicated materials.
