The Role of External Indicators in Measuring the Service Performance of Local Governments: An Italian Case Study
Chapter
Publication Date:
2012
Iris type:
1.2.01 Contributi in volume (Capitoli o Saggi) - Book Chapters/Essays
List of contributors:
Cassia, Fabio; Magno, Francesca
Book title:
Service Science Research, Strategy, and Innovation: Dynamic Knowledge Management Methods