Empirical evaluation of the visiOn privacy platform

While previous chapters of this book describe the components and the architecture
oftheVisiOnPrivacyPlatform(VPP), thischapter focuseson its evaluation.
Evaluation is a central activity in any software development life cycle since al-
lows to verify if requirements, defined for the software, are satisfied. We evaluated
the VPP with empirical experiments on different domains, in order to evaluate the
performanceoftheplatformwithdifferentstakeholdersandindifferentcontexts.In
particular, we selected three domains where sensitive/personal data and privacy are
key factors; we integrated the VPP in existing Public Administration (PA) information
Systems and we evaluated the main aspects of the platform recruiting Public
Administration(PA) employees and citizens.
The objectives of such experiments are not limited to the evaluation, they also
aimed to advertise the platform to both citizens and PA employees, and to raise
awareness towards the value of (sensitive) dataandprivacyin general.
The selected domains are:
• healthcare:twohospitalsOspedalePediatricoBambinoGesu’(OPBG)andHos-
pital Infantil Universitario Niño Jesus (HIUNJ) evaluated VPP in a cross border
telemedicine scenario;
• municipality: DAEM, a company that manages the Athens’ services to citizens,
evaluatedtheVPP inascenario wherecitizens use services ofthe city;
• tax refund: the Italian ministry for the economic development (MiSE) evaluated
VPPina scenario where companies requesttax refund.
Therestofthechapterisorganizedinthreesectionswhereeachempiricalexper-
iment is described in detail, and in a final, concluding, section. The data set of the
empiricalexperimentsforthethreedomains is freely available[16].